For months we have been having trouble with our internet! Sometimes we would drop service as much as 8 times an hour. We had encountered this problem when we first signed up for AT&T service (last May). Last year we had several techs visit to try to fix the problem….none The rest of the story
I oft find that people who have never use twitter think it is just a place to post what you had for breakfast or other random uninteresting information. What they don’t realize is that while there is a certain amount of random information available, there is also good and informative The rest of the story
Fifty-one percent of executives surveyed said they fear social media could be detrimental to employee productivity, while 49 percent believe that using such could damage company reputation. In fact, those surveyed who are notusing social media on a corporate basis say non-implementation is primarily due to concern about confidentiality or security issues (40%), employee productivity (37%) or simply not knowing enough about it (51%).
If you use twitter to promote your business, why not go the extra step and use twitter to enhance your customer service.
I am a twittering fool. I absolutely love the medium. Frequently, when I am blabbering on about twitter, I encounter the blank stares of those who have not yet caught the twitter bug. I must admit my first encounter with twitter ended with a ‘what’s the big deal” response and The rest of the story