Go All The Way
If you use twitter to promote your business, why not go the extra step and use twitter to enhance your customer service.
Tag: social networking
What can Twitter do for your Company?
I am a twittering fool. I absolutely love the medium. Frequently, when I am blabbering on about twitter, I encounter the blank stares of those who have not yet caught the twitter bug. I must admit my first encounter with twitter ended with a ‘what’s the big deal” response and a six month hiatus. I have previously described the moment my love affair with twitter was solidified forever. What I have yet to share is why my experiences with other businesses on twitter. A few months ago, I was attempting to expedite an order for an item I needed for my business. As is my usual, I mentioned my endeavor on twitter. Within hours, I was communicating with someone from the company and they were The rest of the story
How Can I Help
We all have experts we trust. Whether it is your uncle Joe, a Teacher, a Mentor, or just some person you know through the internet. We all have those people. Hopefully it is a group of people and not just one person. One of my trusted advisors is Chris Brogan. I have been a faithful and dedicated reader of Chris’ Blog for quite some time. I also follow Chris on Twitter. If you have read my about me page, you know I own a business which makes All Natural Soaps (actually, it’s now skin care as we have lotions, body scrubs, etc in addition to our soaps) anyway, back in the spring I send Chris a DM (direct message via twitter) and asked him if The rest of the story